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Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that any personal data provided through this website will be processed by:

Company: ESCUDILLERS ART, S.L.U.

Trading name: Art Escudellers

Tax ID (CIF):  B-61435970

Registered office:

C/ Escudellers, 23-25

08002 Barcelona (Spain)

Telephone: (+34) 93 412 68 01

Email: online@artescudellers.com

2. Purpose of Processing

The personal data you provide may be processed for the following purposes:

  • To process purchases made through our online store.
  • To manage payments, shipping, returns and any services related to your orders.
  • To respond to enquiries submitted through our contact form or by email.
  • To handle customer support requests and resolve any issues.
  • To comply with applicable legal, tax and administrative obligations.
  • To improve the performance of our website and enhance your browsing experience through analytical tools.

If you choose to subscribe to our newsletter or expressly consent to receive marketing communications, we may send you information about new collections, product launches, promotions and other updates from Art Escudellers. You may withdraw your consent at any time using the unsubscribe link included in our communications or by contacting us directly.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • The performance of a purchase contract when you place an order.
  • Compliance with applicable legal obligations.
  • Your consent, where required, such as for marketing communications.
  • Art Escudellers’ legitimate interest in improving our services and providing excellent customer support.

4. Information We Collect

Depending on how you use our website, we may collect and process the following categories of personal data:

  • Full name.
  • Shipping and billing address.
  • Email address.
  • Telephone number.
  • Order information.
  • Information required for invoicing.
  • IP address and browsing data.
  • Information collected through cookies, in accordance with our Cookie Policy.

Payments made through our online store are securely processed by trusted payment providers such as Stripe and PayPal. Art Escudellers never stores your full payment card details or payment credentials.

5. Data Recipients

Your personal data will only be shared where necessary to provide our services.

This may include:

  • Shipping companies responsible for delivering your orders.
  • Payment service providers, including Stripe and PayPal.
  • Technology providers responsible for website hosting, maintenance and e-commerce services.
  • Public authorities where disclosure is required by law.

All recipients process your data in accordance with applicable data protection legislation and only to the extent necessary to provide their services.

6. Data Retention

Your personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

Once the applicable retention periods have expired, your data will be securely deleted or anonymised.

7. Your Rights

You have the right to exercise the following rights at any time:

  • Right of access to your personal data.
  • Right to rectify inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”), where applicable.
  • Right to restrict processing.
  • Right to object to processing.
  • Right to data portability.

To exercise any of these rights, please contact us at:

online@artescudellers.com

or write to us at our registered office.

If you believe that your personal data has not been processed in accordance with applicable legislation, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

8. Data Security

Art Escudellers implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or any other unlawful processing, taking into account the current state of technology and the nature of the data processed.

9. Cookies

This website uses both first-party and third-party cookies to ensure its proper operation, analyse website usage and improve the user experience.

For further information, please refer to our Cookie Policy.

10. Changes to this Privacy Policy

Art Escudellers may update this Privacy Policy whenever necessary to reflect legal, technical or operational changes.

The version published on this website will always be the current version.

11. Contact

If you have any questions about this Privacy Policy or the way we process your personal data, please contact us using the details below:

ESCUDILLERS ART, S.L.U.

C/ Escudellers, 23-25

08002 Barcelona (Spain)

Email: online@artescudellers.com

Telephone: (+34) 93 412 68 01